Medinformatix Support

 

acentec support

"thanks - you guys are so awesome, I can't tell you how happy I am that we are with you."

Dr. Misha Martin
Complete Care for Kids



Software Training Questions to ask your support vendor

Medinformatix  SupportAsk your vendor candidates to conduct a brief demonstration of what they have created using the new tools in Version 6.

Can they demonstrate how to reduce your clicks by more than 50%? Let us show you how.

Do they support the Medinformatix HL7 interfaces or do they use their own (and pay for it)?

Do they support the Medinformatix Electronic Remittance Advice engine?

Are their current clients using the latest Medinformatix version or are they forced to stay on outdated versions because of compatibility issues with their own programs?

Do they offer low cost monthly, online group trainings for EMR and PM to help their clients get the most of new and old features?

Do they offer 24/7 emergency support?

Do they offer optional, cost competitive comprehensive hardware and network support?

Do they offer remote back up capabilities?

Do they offer a low cost site visit designed to fine tune your workflow and success with the software (we call it our acentec Roadshow)?

Do they offer a patient portal to gather information from patients in a kiosk or remotely and bring it into Medinformatix?

Do they offer online tutorials to make you more proficient?

At acentec we strive to make each of our clients ecstatic with both their software and their support. We are proud of an excellent track record of delivering top quality support with a top notch team. Please let us know how we can show you why acentec is a better choice for your Medinformatix needs.

 
Online Training Schedule
Coming Soon…
Reports
Authorizations
HCFA Form Alignment
Demographics Setup Tables
Billing Setup Tables

acentec services
acentec services
acentec understands that the use of EMR adds a new level to support requirements for a medical practice. To accommodate those needs, acentec works closely with our partner Medinformatix and trains our support and training personnel on the functionality of the entire program. This ensures that when you contact us with a question, the response will come from a knowledgeable staff member. We regularly contact our clients to ensure that they are getting their needs met in a timely manner. acentec has also invested heavily in the most advanced support tools and techniques available to allow us to be as responsive t our clients as possible. Additionally, acentec offers several different support plan options, all priced competitively, to meet your specific needs, utilizing the most advanced support tools and techniques available.

hardware support Unlimited toll free telephone support medical billing service 24/7 support
network support Email support collections service Hardware support
HIPAA Security Services Online ticket system statement mailing Network support
Custom Software Remote desktop and server control credit card processing Remote system monitoring
Web site development VPN and SSL support access    
 

Main Page | Products | Support | Partners | Contact | Demo | Client Login | Sitemap
Copyright © 2008 acentec, inc. All rights reserved. Privacy policy