Medinformatix EMR/PM Trainer and Support Specialist

Description
Responsible for onsite and remote training of new and existing Medinformatix clients. Answer first level support calls and emails. Utilize multiple software programs (RDP,LogMeIn,etc.) to access and support clients. Handle support and customization requests from clients. Maintain client relationships through excellent customer service.

Requirements
Understand medical billing and terminology. Ability to train groups and individuals. Possess strong customer service and telephone etiquette. Have an unlimited amount of patience to solve client issues. Able to think outside of the box. Love to problem solve. Aptitude to work in an ever-changing, fast-paced environment. Prior knowledge of Medinformatix a plus.

Location: Irvine, California

Contact: info@acentec.com