acentec understands that the use of EMR adds a new level to support requirements for a medical practice. To accommodate those needs, acentec works closely with our partner Medinformatix and trains our support and training personnel on the functionality of the entire program. This ensures that when you contact us with a question, the response will come from a knowledgeable staff member. We regularly contact our clients to ensure that they are getting their needs met in a timely manner. acentec has also invested heavily in the most advanced support tools and techniques available to allow us to be as responsive t our clients as possible. Additionally, acentec offers several different support plan options, all priced competitively, to meet your specific needs, utilizing the most advanced support tools and techniques available.