Support Client Login. The acentec Support Suite includes knowledgebase, news, downloads, troubleshooter, trouble ticketing.
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acentec is staffed with Medinformatix EMR Support experts capable of handling routine support issues through advanced issues that may involve development of custom reports, forms, or queries. Our staff loves the software and is committed to assisting practices in getting the most out of their investment. Contact acentec for more details on the various support options we offer, including individual project pricing. |
Software Training
acentec offers remote and on-site training for MedInformatix and other medical practice software products. Contact the acentec support staff for details. Tel: 1(800) 970-0402.
Online Training
Please contact us if you are interested in any of the upcoming training events, or would like to request a topic that has not been covered recently. Tel: 1(800) 970-0402 option: 4
Coming soon: Reports, Authorizations, HCFA Form Alignment, Demographic Setup Tables, Billing Setup Tables.
Additional services
acentec understands that the use of EMR adds a new level to support requirements for a medical practice. To accommodate those needs, acentec works closely with our partner Medinformatix and trains our support and training personnel on the functionality of the entire program. This ensures that when you contact us with a question, the response will come from a knowledgeable staff member. We regularly contact our clients to ensure that they are getting their needs met in a timely manner. acentec has also invested heavily in the most advanced support tools and techniques available to allow us to be as responsive t our clients as possible. Additionally, acentec offers several different support plan options, all priced competitively, to meet your specific needs, utilizing the most advanced support tools and techniques available. Contact us today for details (949) 474-7774.
